In the event of cancellation of a trip due to any reasons you must inform us by sending a mail. Cancellation charges depend on the date of the cancellation. The details are as follows: * Booking amount : Non refundable * Cancellation before 60 days of travel : 100% refundable * Cancellation between 60 to 30 days of travel : 70% refundable * Cancellation between 30 to 10 days of travel: 50% refundable * Cancellation between 10 to 0 days of travel : non refundable
Note: Written cancellation will be accepted on all working days, except Sunday, Any cancellation sent on Sunday’s will be considered on next working day (Monday).
Please be aware that during your participation in vacations operated by Trollygoodfellow, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft, or other means of transportation; forces of nature; political unrest; acts of lawlessness or terrorism; and accident or illness in remote regions without means of rapid evacuation or medical facilities. Trollygoodfellowwill not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While Trollygoodfellow will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a vacation and/or optional excursions you agree that you will hold Trollygoodfellow harmless regarding any provision of medical care or the adequacy of any care rendered. Trollygoodfellow is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to hold Trollygoodfellow harmless for the same.
IF YOU DO NOT WISH YOUR PICTURES OR VIDEOS TO BE SHARED ON SOCIAL MEDIA YOU NEED TO INFORM US PRIOR AS WE SHARE LIVE VIDEOS OR PICTURES FROM OUR TRIPS ON OUR SOCIAL MEDIA PAGES.
We recommend that you purchase adequate insurance for the duration of your tour. Travel insurance is a mandatory element of some travel arrangements.
If any country has some rules regarding quarantine of covid positive patients then they also apply to you as a traveller. You need to read the laws before you are travelling to any other country & because you’re travelling during a pandemic you need to understand that the situation is very dynamic so a new rule from the local authorities can apply at any moment. In such cases you cannot hold us responsible for any additional expenses or damages. We request you to please ask for clarity before travelling anywhere.
